Specialists for insurance claims

The main purpose of insurance is to respond to unexpected incidents and minimize the insured’s financial burden.

However, dealing with insurers and negotiating claims can be complex and challenging for policyholders.

At WISE, approximately 11% of our team members have prior experience in insurer claims departments or independent loss adjusting firms.

This allows us to professionally represent our clients in the event of a claim and provide expert guidance throughout the claims process.

Partnership with Loss Adjusting Companies

WISE has established strategic partnerships with four independent loss adjusting firms, including Hanbaek, the No.1 independent loss adjuster in Korea.

These partnerships enable us to jointly respond to insurance claims when needed, particularly for contracts under our advisory and brokerage services.

Appointing an independent loss adjuster helps ensure that claim assessments are not biased toward the insurer—the party responsible for paying the claim—enabling a more accurate and timely settlement.

Even in the event of a claim, WISE delivers the best possible solutions for policyholders, offering services that clearly differentiate us from other brokers.